Meet the team from NS Voice

Back row from left to right – Carole Stone Chief Executive Officer,  Fiona Hamnett Engagement and Outreach Officer, Mervyn Price Volunteer Coordinator, front row from left to right – Emma Ford Engagement and Outreach officer, Claire Jackson Administration Officer, Hilda Johnson Service Provider Development Worker and Joanne Finnerty Finance Officer.


Carole Stone Chief Executive Officer

I am the Chief Executive Officer for North Staffs Voice for Mental Health. My job involves overall management of the staff team, day-to-day management of the organisation, representing the group at different places and meetings, giving advice and support to the Trustees and providing leadership to and development of the organisation for the future.


Mervyn Price Volunteer Coordinator

My name is Mervyn Price. I’m the Volunteer Co-ordinator for North Staffs Voice.

I’m responsible for recruiting, training and supporting our volunteers in their volunteering roles.


Emma Ford Outreach and Engagement Officer

I am the Outreach & Engagement Officer for the city. My job involves meeting people who use mental health services at the places they go to. I talk to people at venues run by voluntary organisations and the social care side of Combined Healthcare. I also go to residential places. I talk to people to find out what is good about services and what needs improving. I then pass these views to the people who manage and commission services. I want to ensure that people who experience mental ill health receive the best services possible.

Fiona Hamnett Engagement and Outreach Officer

I am the Outreach and Engagement Officer for North Staffordshire. My job involves travelling to Newcastle and the Staffordshire Moorlands to meet with people who access mental health services in these areas. I listen to their views and feedback on services and I work with the service providers to improve services where needed.


Hilda Johnson Service Provider Development Worker

My name is Hilda Johnson and I am the Service Provider Development Worker for North Staffs Voice for Mental Health. I am based at our office in Harplands hospital and visit the wards with our User Reps.  I also cover the Sutherland and Greenfields Resource centres as well as Florence House and Summers View

My role is primarily working in partnership with Combined Healthcare Trust to make sure as much as possible they involve people who use their services in all areas of the services and in particular the development of any new services. I also raise any concerns or issues I pick up from service users and if necessary meet with appropriate staff at Combined Healthcare to resolve these. I also attend Combined Healthcare Trust Board meetings and raise any concerns we may have directly with Board members and also pass on positive comments we pick up from service users about the services

Claire Jackson Administration Officer

I am the Office Administrator for North Staffs Voice for Mental Health.  I work 21 hours a week and I look after all aspects of administration within the organisation.

I run the amendments meetings of the Voice Editorial Board and also run the newsletter mailings. I attend the AMHIG meetings at the Harplands as note-taker.

Joanne Finnerty Finance Officer

I have been the Finance Officer for North Staffs Voice for Mental Health for over 6 years. Within my role I check all monies due to us are received and ensure all payments are made on time. I attend the monthly Board Meetings where I present the quarterly income and expenditure.

I also prepare the Annual Accounts and Charities Commission Annual return.