Are you having problems?

Do you want to talk to someone or do you need support for a family member or friend?

Recognising that you may have a mental health problem and taking the first steps to get help can be difficult. It may take time to begin to benefit from help but there are many effective treatments for mental health problems.

Talk to your GP

Your GP may be the first person you talk to about your mental health problems, they may refer you to specialist services if he/she feels they will help you.

Services and Organisations

There are many services and organisations that offer help and support to people with mental health problems, these are just a few available in the local area:

The Access Team and Samaritans are available 24 hours a day, 7 days a week, 365 days a year:

Access Team: 0300 123 0907

Samaritans: 116 123

Staffordshire Mental Health Helpline

The helpline is for you if you are feeling concerned, worried, stressed or low or you are worried about someone you know. You may be going through a difficult time and feel that you have no one to talk to. It is open 7pm – 2am weekdays and 2pm – 2am at weekends, every day of the year. If you call out of hours, you can leave your number with a message and they will call you back as soon as they can.

Call FREE from landlines and major mobile networks on: 0808 800 2234


Text: 07860 022821

Primary Care Mental Health Services

There are two services that offer talking therapies for people aged 18 years or older for common mental health problems such as anxiety, depression or stress. You can phone yourself or have someone ring for you – a friend, relative or a professional.

Healthy Minds Stoke-on-Trent is a primary care psychological therapy service for people who are registered with a GP in Stoke-on-Trent plus those of temporary residency and students. Anyone can refer you or self refer, just call 0300 123 0907 option 2.



North Staffordshire Wellbeing Service is a team of NHS specialists trained to deliver effective talking therapies, support and rehabilitation for people who are registered with a GP in Newcastle or Staffordshire Moorlands District. Anyone can refer you or self-refer on 01782 711651.

Specialist Mental Health Services

There are a number of specialist services that provide various treatments for more severe or long term mental health problems. These different services are coordinated by a community mental health team (CMHT).

CMHTs are based at local community mental health resource centres. Some teams provide 24-hour services so that you can contact them in a crisis. If you are already in contact with a CMHT you may find it useful to keep their number by your phone in case you need it.

Anyone can ring for an assessment, 24 hours a day, 7 days a week – Access Team 0300 123 0907

Brighter Futures

Brighter Futures provides support to those who require extra help to live independent and fulfilled lives. They provide a range of services to people including supporting people to live more independently, providing a range of housing and access to a wide range of opportunities. These services are freely available to people across North Staffordshire and Stoke on Trent. For more information on the wide variety of services provided by Brighter Futures.

For more information: 01782 406000

Changes Health and Wellbeing

The aim of Changes service is to provide an opportunity for those suffering from mental distress to move from isolation, withdrawal and dependency to becoming active and contributing members of their immediate and wider community.

Amongst other things, Changes provide weekly mutual-help groups for those in mental distress and regular ‘Wellbeing   Workshops’. Access to CHANGES service is open and open-ended.

Ring 01782 413 101 for more information.

North Staffs Mind

North Staffs Mind deliver local mental health services, provide information and support, and campaign to improve policy and attitudes. They can help: adults with counselling, social support groups and supported housing; children and young people; local businesses through mental health training; provide supervision for counsellors and other health workers.

For more information: 01782 262100.

Rethink Mental Illness

Rethink have over 200 mental health services and 150 support groups across England. From psychological therapies and Crisis and Recovery Houses to peer support groups and housing services, they directly help thousands of people every year across England.

For more information on what is available locally ring 01538 387111.